General practitioners' attitudes towards person-centered care and factors that influence its implementation in everyday practice – questionnaire-based study

Goranka Petriček, Jan Van Lieshout, Zalika Klemec Ketiš, Zlata Ožvačić Adžić, Venija Cerovečki, Zoi Tsimtsiou, Erika Zelko, Claire Collins, Kathryn Hoffmann, Peter Torzsa, Torunn Bjerve Eide, Sara Ares Blanco, Sven Streit, Jelena Rakić Matić, Gorka Vuletic

Keywords: person-centered care, general practice, general practitioners' attitudes


Studying Patient and doctor perceptions, perspectives and preferences on person-centeredness, communication, involvement and shared decision making represents one of the recommendation for future research of Research Strategy for General Practice in Europe 2021.
The study aims are: to investigate general practitioners' (GPs) attitudes towards patient-centeredness; to understand GPs positive/negative factors related to practicing patient centered care (PCC) in everyday practice and to document the obstacles to practicing PCC in everyday practice in European Countries.


Cross-sectional questionnaire-based study in European countries will be conducted. GPs will be requested to participate via different channels (medical associations, professional societies, institutional mailing lists…). Patient Physician Orientation Scale (PPOS) and questionnaire with open-ended questions related to patient-centered care in everyday practice will be completed. Ethical approval in every participating country will be required. A pilot study will be undertaken. GPs in every participating country will receive an invitation via e-mail to participate in the study with a link for the online questionnaire. The study will be carried out in close collaboration with the European Association for Quality and Patient Safety in Primary Care (EQuiP) and the European General Practice Research Network (EGPRN). The study will be coordinated by the Department of Family Medicine, School of Medicine University of Zagreb (Croatia).


The results will be described when collected.


Although person centered care as a core value of general practice/family medicine is implemented in GPs' everyday work, GPs attitudes towards patient-centeredness as well GPs positive/negative factors related to practicing PCC in everyday practice and the obstacles to practicing PCC in everyday practice varies across Europe depending on the specific context of care that is highly dependent on patient, physician and healthcare system characteristics.